App Store Support
App Store Support
- Contacting Our App Store Support: To contact our team just email support@milkcrate.tech
- App Branding & Releases: If you are looking to update your app's branding you will have to contact our support team. The new version should be available within 2-4 weeks based on our release cycle and Apple / Google Play feedback.
- App Versioning: Our platform releases new versions of the app every 2-4 weeks.
- Latest App Version:To see the latest version of your app please check the app store for an update.
- Version on Your Phone: To check which version of the app is on your phone please open up the app>more>settings>scroll to the bottom and there should be a number.
- App Store Agreements: Occasionally there will be a new agreement your team will have to accept your Apple or Google Play developer account. Agreements can only be signed by the primary account holder.
- App Store Rejections: If you receive an email from Apple or Google Play about a rejection that is 100% okay. Your app is still live it just means something went wrong with the latest release. Just email our team and we will let you know if we need any assistance from your team.