Geocoding a Location
Geo-verification means we can with 100% accuracy say that a user actually visited the location in question. Our system stores the specific latitude and longitude for all of your physical events which is why we require the full address and for you to confirm its location on the map in the Admin. We then place a perimeter around that specific location that blocks any users that are outside of that perimeter from checking in.
What should be check-in radius? The radius allows you to block users form checking in if they are outside of the radius, our default radius is 800ft. Each user can only be pin pointed to a 10ft level of accuracy. This means if you set a check-in radius of 100 ft the user might have difficulty especially if it is a large building, so keep it above 800ft.
Why can’t my users check-in? If a particular user is unable to check-in it is probably because they have not enabled their location services with their provider. There are instructions for users in the app settings but the quickest way to have our system process the request again is for a user to delete the app and redownload. Don’t worry the user my log back into their account using the same username and password. Once they login again the app will request access to their location. Users only need to give access while using the app for the places feature to work.
Adding an Event
Some Places you want to geocode may not have an address, or may be just one of many parts of an address. For example: a school football field, a room within a building, a park, etc.
Follow these steps to geocode the types of Places above:
1. In the Address field, type in an address that is most closely associated with the Place and hit the Geocode button.
2. A map will appear with the location pin over the address that was entered in the previous step. Use the "+" to zoom into the area.
3. Drop the pin on the desired point in the area, simply by clicking on the desired point. Select Confirm when complete.
4. Now, the Latitude and Longitude will reflect the new point selected.
***IMPORTANT***
Once you have changed the pin point of the geocoded location, clicking on the Geocode button again will RESET the location point to the original address. Please note that you will have to then have to reselect the desired location point.
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