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Basic Support
Table of Contents Contacting our Customer Support Scheduling a Meeting Receiving Platform Clarity Reporting a Platform Issue Reporting a Platform Idea Contacting our Customer Support Our customer support team is available at support@milkcrate.tech ...
Marketing Meeting(s)
Before your app goes live and any time after if you are having issues with user acquisition (see the AARRR metrics for further explanation) we will review what our team can help with and review suggestions when it comes to improvements to marketing. ...
Data Support
Requesting a Chart: Email support@milkcrate.tech to request a chart. We should be able to fulfill your request in 4-16 business days. Reports: Our team will create a quarterly report to review the AARRR metrics and key user scenario success.
Customer Support Role
Support Specialist Communicating Version & Branding Send reminders to customers that a new version is approaching (every 6 weeks) Send reminder to customers that a new version is released, webinar invite, 700 page, additional services, features ...
App Store Support
Contacting Our App Store Support: To contact our team just email support@milkcrate.tech App Branding & Releases: If you are looking to update your app's branding you will have to contact our support team. The new version should be available within ...