Tools we use: Airtable
Table of Contents
Overview
Airtables can store information in a spreadsheet that's visually appealing and easy-to-use, but it's also powerful enough to act as a database that businesses can use for customer-relationship management (CRM), task management, and project planning.
As a product intern, we use Airtables to do the following tasks:
- Bug tickets
- Feature improvement tickets
- Platform testing
- Designing feature improvements
- Home Screen tickets (for images)
Product-wise, you will have to learn how to write tasks in a translatable format to make sure that the development team understands what they need to fix or create.
Tabs
Tabs at the top are the different areas and you can link the areas together. Only the leadership team can make those adjustments.
Any tabs not listed in this article but is shown in the actual Airtables are tabs that we no longer really use.
Product Backlog
This has all the ideas and bugs ever submitted by a customer organized and prioritized according to the filters. Do not change the filters.
For information on how to complete/add product tickets, read https://support.milkcrate.tech/bug-tickets and https://support.milkcrate.tech/product-idea.
Sprint
Here you can view basically every major update implemented in each sprint. You can view the tab but we look at the product backlog tab and then the view dev: by sprint to see what is coming up in which sprint.
Themes/Features
A list of all current features available and implemented in the app.
Customers
A list of our current customers and notes for each. Refer to this if you're looking to better understand a customer and their branding/goals.
People
A current list of MilkCrate interns, developers, managers, and etc and any tasks that they have been assigned to/completed.
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