Tools we use: Airtable

Overview

Airtables can store information in a spreadsheet that's visually appealing and easy-to-use, but it's also powerful enough to act as a database that businesses can use for customer-relationship management (CRM), task management, and project planning.

As a product intern, we use Airtables to do the following tasks:

Bug tickets
Feature improvement tickets
Platform testing
Designing feature improvements
Home Screen tickets (for images)

Product-wise, you will have to learn how to write tasks in a translatable format to make sure that the development team understands what they need to fix or create.

Tabs

Tabs at the top are the different areas and you can link the areas together. Only the leadership team can make those adjustments.

Any tabs not listed in this article but is shown in the actual Airtables are tabs that we no longer really use.

Product Backlog

This has all the ideas and bugs ever submitted by a customer organized and prioritized according to the filters. Do not change the filters.

For information on how to complete/add product tickets, read https://support.milkcrate.tech/bug-tickets and https://support.milkcrate.tech/product-idea.

Sprint

Here you can view basically every major update implemented in each sprint. You can view the tab but we look at the product backlog tab and then the view dev: by sprint to see what is coming up in which sprint.