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Design Intern
Table of Contents Your Role Building General UX/UI & Design Knowledge Building Platform & Role Knowledge Your Role As a design intern, your primary objective is to keep the current customers happy within the constraints of the platform. This is done ...
Customer Support Role
Support Specialist Communicating Version & Branding Send reminders to customers that a new version is approaching (every 6 weeks) Send reminder to customers that a new version is released, webinar invite, 700 page, additional services, features ...
Design Tickets (How to complete)
Table of Contents What is a design ticket? Look Out for Rabbit Holes How to Handle Feature Ideas What is a design ticket? This is a request from a customer or an internal stakeholder to rethink how the customer's app functions and looks within the ...
Data Support
Requesting a Chart: Email support@milkcrate.tech to request a chart. We should be able to fulfill your request in 4-16 business days. Reports: Our team will create a quarterly report to review the AARRR metrics and key user scenario success.
Basic Support
Table of Contents Contacting our Customer Support Scheduling a Meeting Receiving Platform Clarity Reporting a Platform Issue Reporting a Platform Idea Contacting our Customer Support Our customer support team is available at support@milkcrate.tech ...